WELCOME TO CARMI LOGISTICS
A Better Solution for Your Logistics and Customs Needs
Over 42 years of experience
QUALITY POLICY
CARMI Logistics is committed to astonishing our clients through a high level of compliance with agreed standards specified in Business Rules and their indicators (KRI). We achieve this through competent, properly trained personnel with the right service attitude and commitment to teamwork.
SECURITY POLICY
We are a Customs Agency with policies aimed at preventing, securing, and recognizing threats to security in the supply chain. This is achieved through procedures and security controls to safeguard the physical integrity of our facilities, employees, processes, and the exchange of information, documents, and goods entrusted to us by our clients for customs clearance. We ensure the recognition and prevention of drug trafficking, money laundering, arms trafficking, human smuggling, prohibited goods, terrorism, through compliance with the minimum security standards established in the Authorized Economic Operator (AEO) program. Our goal is to protect the flow of national and international trade from illicit activities.
QUALITY OBJECTIVES
- Meet and satisfy the needs of our clients.
- Operate with competent personnel.
- Meet the sales plan.
- Maintain ISO 9001:2015 Certification.
VISION
To be the most reliable logistics-customs operator in the market.
MISSION
Serve our clients with the highest level of quality and warmth and thereby make them feel how important they are to us, obtaining as a consequence a fair remuneration that allows us to develop and fulfill our responsibilities with our shareholders, our team of collaborators and with the treasury.
CARMI CODE OF HONOR
- • Be willing to give and receive constructive feedback.
- • Arrive on time by arriving early.
- • Support your teammates following the priority: Mission, team, and individual.
- • Never abandon a colleague in need.
- • Be responsible — don't make excuses, don't blame others, don't play the victim.
- • Don't take things personally; it's professional.
- • Actively celebrate all your victories and learn from team mistakes.
- • Honor all agreements: a) Immediately clarify any agreement that may be broken. b) Immediately clarify any broken agreement.
- • Maintain open and effective communication with everyone and verify they understood you.
- • Do whatever it takes to WIN in an ethical, legal, and moral manner.
CARMI PRINCIPLES
• Respect
The essence of working relationships within our team and the priority in our commercial relationships with our clients.
• Quality
We all focus on what matters — no resource waste because we only receive, execute, and deliver inputs that meet the requirements set by our clients.
• Responsibility
As a conscious company, everyone knows how to respond skillfully to meet their own goals and helps their colleagues meet theirs.
• Mutual Understanding
Our communication is precise, concise, and simple. We always confirm that we have explained ourselves and been understood. We listen first, then we explain.
• Teamwork as a method
We succeed in forming teams with clear goals, shared responsibilities, and effective communication.
• Friendliness
The attitude that shows enthusiasm and courtesy when attending to internal and external clients during daily interactions; it nurtures respect and fosters cooperation.
• Trust
Trust is everything; it is the certainty we give the client that we will deliver and keep them informed.
RECOGNITION
A recognized track record in the industry
| Type | Awarded by | Recipient | Reason | Image |
|---|---|---|---|---|
| Recognition 2022 | Association of Logistics & Forwarding Agents Inc. — ALFA Business Distinction | CARMI Logistics | In recognition of their commitment & continued support to our Association. |  |
| Diploma | Secretaria de Economía y el Estado de Querétaro | Grupo CARMI | Compex Europeo |  |
| Recognition | CAAAREM — Confederación de Asociaciones de Agentes Aduanales de la República Mexicana | A.A. Hector R. Carmona Millan | For dedicating his life to this noble profession over 25 years. |  |
| Recognition 2018 | COMCE NORESTE | Lic. Héctor Ricardo Carmona Millán | For his participation in: "International Foreign Trade Forum". |  |
| Certificate 2016 | Universidad Autónoma de Querétaro | Lic. Héctor Ricardo Carmona Millán | For his participation in the talk: "The Role of the Professional in International Trade". |  |
| Recognition 2010 | CROWN — Industrias Montacargas S. de R.L. de C.V. | Carmi Logistic LLC | For being a Key Link in the Value Chain. |  |
| Recognition | Association of Laredo Forwarding Agents, Inc. | Lic. Héctor Ricardo Carmona Millán | In recognition of his efforts and participation as a member of the Executive Committee 2007–2008. |  |
| Recognition 1996 | IV Congreso del Comercio Exterior Mexicano | Lic. Héctor Ricardo Carmona Millán | For his outstanding participation in Workshop I: "International Logistics and Access to New Markets". |  |
BEST PRACTICES BOOK
Available in three languages
Spanish
English
日本語
Download the book titled "The Path to Best Practices in Logistics and Customs".
This book covers all the processes a company involved in importing and exporting goods should follow, from the initial negotiation between buyer and seller through to final product delivery.
Topics include: purchasing, warehousing, US and Canadian government security programs, correct use of INCOTERMS, and cost management.